My Character’s Profile Image is Broken or Question Mark
We take the image directly from Blizzard’s character image render location. If the image appears to be broken it’s because it’s not available on their side. To fix this, you
can log back into your character and click LOG OUT (not Exit). Logging out first generally kicks off a bunch of behind-the-scene update jobs on Blizzard’s side like API data updates and, yep,
character image rendering updates.